Adding a Contact ID Outbound Receiver Service

1. From the left navigation pane, click System.

2. From the top navigation bar, click Services. You can also click Features on the top navigation bar and click Services in the System Menu section.

   All the current available services are listed on the External Services page.

3. Click Add Service.

4. Complete the details.

   Field	Description
   Service Type	Select Contact ID Outbound Receiver from the drop-down list.
   Name	Enter a unique name for this service.
   Description	Enter more details about the service.
   Organization	The default organization is Global. To choose a different organization, click x to remove the default, then find and select a different organization.
   Contact ID Receiver Details
   Select the Type of Port	Select the port type from the drop-down list. Choose from Serial or TCP/IP.
   If Serial is the port type selected:
   Serial Port	Enter the port number of the digital receiver.
   Baud Rate	Select the baud rate from the drop-down list.
   If TCP/IP is the port type selected:
   IP Address	Enter the IP address of the digital receiver.
   Port	Enter the port number of the digital receiver.
   Digital Receiver Protocol Configuration
   Heartbeat Message	Enter the message that will be sent to the digital receiver to indicate that it is operating normally.
   Heartbeat Acknowledge Message	Enter the message that the digital receiver will send as acknowledgment that a heartbeat message is received.
   Heartbeat Period (milliseconds)	Enter the time interval in milliseconds that heartbeat messages will be sent.
   Send Heartbeat	Toggle OFF or ON to send a heartbeat message.
   Message Acknowledge	Enter the message that the digital receiver responses with to verify communication.
   Message Negative Acknowledge	Enter the message that the digital receiver responses with to reject a previously received message or to indicate an error.
   Message Response Time Out (milliseconds)	Enter the time interval in milliseconds that is used to verify as a communication failure.
   S Test Message	Enter the message text that will be used for the poll test.
   S Test Acknowledge	Enter the acknowledgment message that will be received when checking line integrity.
   S Test Period (milliseconds)	Enter the time in milliseconds for a poll from the monitoring station to the digital receiver to check line integrity. For example, enter 1 to send 1 poll every second.
   Send S Test	Toggle OFF or ON to send a S Test message.

5. Click Create.