Creating a New Operator Role

Operator roles are assigned to users who manage and maintain Sonitrol CORE. Users can be assigned permissions to manage users, sites and/or system configurations. You can also assign command permissions for individual objects such as door, area, input, and output.

1. Click Users on the left navigation pane.

2. Click the Roles tab.

3. Expand the Operator Role option.

4. Click Add Operator Role.

5. In the Add Operator Role page, enter the following details:

   Field	Description
   Name	Enter a unique name for the role.
   Organisation	If the default Organization displayed is not the correct one, click x at the end of the field to find and select the correct organization. The organization associated for a role cannot be changed after the role is created. You can have the same role associated with different organizations, as needed.
   Assign Schedule	Click + at the end of the field to display the Add Schedule dialog box. Find the schedule you wish to assign to the operator role. Click Select on the schedule tile.
   Capabilities	Assign access to various system functions. You can assign access for all the capabilities and permissions using the All read-only, All full access or Set minimum permissions buttons. Or turn on the for each individual section to allow permission. If all toggles are turned off , the permissions are not allowed for the role. The listed capabilities are self explanatory.
   Alarm Management Capabilities An operator role can manage alarms for multiple organizations
   Alarm Management Organizations	Specify one or more organizations that this operator role can view and manage. Tip: Selecting a parent organization does not include child organizations. Select each child organization individually. If l left empty, the operator can access alarms from all organizations and sites they have access to based on their role, unless other permissions limit access. For new roles or upgrades, this field is empty by default.
   Alarm Priority Range	Specify the minimum and maximum alarm priority levels that this operator can view and manage on the Alarms page. Tip: Use this setting to limit an operator’s view to specific alarm priorities, such as only high-priority alarms or only lower-priority events, regardless of the alarm type. This is especially useful for tier-based response teams.
   View Credential PIN	Turn on this toggle to enable operators with this role to view PIN on the User page. If turned on, operators with this role can view the PIN of all users within their organization. By default, this option is turned OFF.
   Command Permissions	You can configure permissions for executing various commands or actions for each of the objects listed. Select the check box at the object level to grant permission to execute all the actions for the object. Else, you can allow the necessary actions for each object. For example, an operator without Activate permission for output will be restricted from activating any output across the Platform. This includes initiating an output activation from the Dashboard, Maps, and Widgets. Alternatively, you can use the All on or All off buttons to grant all permissions or revoke all permissions for all the listed objects.
   Menu Visibility	This permission controls whether an operator can see a specific menu item or screen. If a menu is set to OFF for a role, the operator cannot open or view that screen, even if their role includes full access to the underlying features. Tip: For new operator roles and system upgrades, all menu visibility options are set to ON by default. This ensures backward compatibility and prevents operators from losing access to familiar screens after an upgrade.
   Can Use Mobile App	Turn on the toggle to enable any user with this operator role to log in to the Sonitrol CORE Manager App.
   Can Create Foreign Role	Turn on the toggle to enable an user with this operator role to create foreign operator roles that can be shared with external organizations.
   Can Accept External Roles	Turn on the toggle to enable an user with this operator role to accept an invitation from an external organization.
   Allowed Connections	You can restrict the operator access to Sonitrol CORE Platform only to specified list of trusted IP addresses. Enter the IP addresses that are allowed to connect to Sonitrol CORE . Note: This option is available only for cloud instance of Sonitrol CORE Platform.

6. Click Create.