Deleting a Visitor

Visitors can be deleted from your system if they had only a single visit to your premises or they will no longer be visiting.

All information related to the visitor, for example, details and any images, are deleted once the visitor is deleted to comply with the General Data Protection Regulation (GDPR).

  1. From the left navigation pane, click Users.
  2. From the top navigation bar, click Visitors.

  3. Find the visitor's existing record.

    Enter the visitor's name or a defining word about the visitor in the Search by keyword field.

  4. Select the visitor's tile in the search results.
  5. At the Review Visitor Details step, click Delete.

  6. Click Delete to confirm.