Working with Alarms

The Alarm Dashboard enables you to view:

• the physical location of the alarm
• recorded or live video of the area
• the real-time Events list
• instructions on what actions to take when this alarm type occurs.
• event handler

1. Click Alarms on the left navigation pane.
2. On the Alarms page, find an alarm that is displayed in the Active Alarms or Suspended Alarms section.
3. Click an alarm entry to display the Alarm Dashboard.

To start working on an alarm and interact with the Event Handler widget, you must acknowledge the alarm by clicking the Acknowledge button on the dashboard.

Once acknowledged:

• The Event Handler widget becomes available for use.

• The header buttons change from Acknowledge to Release and Close, enabling further actions.

1. In the Alarm Instruction section, click Next on the widget to start executing alarm instructions.

   Instructions are fetched from:

   • Alarm Kind configuration, or

   • Device-specific instructions (if available).

2. Click Complete on the widget after all the instructions are executed.

3. The Callout Contacts section shows all the callout roles configured for this alarm kind. Click on an email address to open a third-party email application for sending an email to the contact. Click on a phone number to open a third-party calling application.

4. In the Closing Reasons section, select the event reason, event code, and abort code relevant to the alarm.

5. Click +Add to add notes to the alarm and click Save.